Terms and Conditions
The website https://www.techwaveai.net is a copyrighted company backed by techwaveai technologies LLC, US based multinational company 646-583-3214 (“techwavewai”, “we”, “our”, “us”). Please read these terms and conditions carefully before using our website or service.
These terms and conditions (Agreement) set a legal binding of your terms of use of our website and service(Whether as a business or a designer). By registering on our website and keep using our service, you are accepting these terms and conditions.
TechwaveAi offer businesses/startups (“Customers”, “You”, “Your”, “They”) to get professional custom logo design services. And it also provides a platform to designers (“Designers”, “You”, “Your”, “They”) looking to sale their unused Logos. “User” refers to both customers and designers. If you’re a user, these term applied to you.
Registering on the TechwaveAi
- You must register yourself as a Customer or Designer on our site.
- When registering, you must provide valid information.
TechwaveAi Service
- TechwaveAi offer services to both Customers and Designers.
- For Customers, the TechwaveAi service includes the ability to:
- Get a custom designed Logo within minutes or hours instead of days by using our engine. See How it works
- Get business card, letterhead, social covers, flyer design, T-shirt design, bag design, presentation, app home screen, website banner, brand book, web ad design, signage design and car wrap design via bundles.
- For Designers, our service includes the ability to:
- Submit unused and unpaid Logos to us.
- Sell unused and unpaid Logos via design engine.
- Works:
- Customers have to enter their business details including company name, slogan (if any), industry and keyword. Now our smart Engine will show you the best suitable custom designed Logos. Here you must sign up to keep browsing designs. Select the Logo that is distinct to your brand. Now either proceed to checkout or order free customization. Somehow if you’re not able to find a distinct Logo, simply order custom Logo from our in-house design team.
- Designer must submit their Logos to us for review. After reviewing, our team will decide whether to approve or not. If the Logos get approved, they will become a part of our Logo engine after proper tagging. Now your Logos will become searchable and whenever our Customers will use our engine to get custom designed Logo for specific industry and keyword, it will show your Logos that are relevant.
- There is no direct or 1 to 1 connection between Customers and Designers.
Copyrights
- Customers will get the rights as soon as they purchase the Logo and clear the payments. Although, we do not offer copyright registration.
- Designers will have the proper rights on their submitted Logos until their Logos get purchased. After receiving the payment, designers will not carry any rights on their sold Logos. The rights will be transferred to the customers via TechwaveAi platform.
Acknowledgements & Guarantees
- Customers acknowledges that we are responsible for design transfers. Once you’ve done payment, the final files will be transferred to you. We guarantee you the protected delivery of your design.
- After delivering the final design files, we’ll not be responsible for anything you did to your design.
- Designers acknowledges that the payment will be processed and transferred to your accounts within next 5 working days.
- We make no guarantees on misuse or exploitation of your designs after purchasing.
Reproducing & Displaying
- Once Customers have purchased the Logo and make the payment, they can reproduce or display the Logo.
- If Designers submitted Logo is sold, then Customers have proper rights to redesign or use it as their own property without acknowledging Designers.
Fees
- To buy any Logo on our site, Customers must pay the price first.
- Designers must acknowledge that if any of their work(s) gets sold through TechwaveAi, they will get the commission after deduction of our fees.
- Accordingly, we will automatically transfer your comission varying from 10% to 40% to your accounts.
Intellectual Property Rights
- Designers must acknowledge that by submitting their Logos to us, they agree to grant us royalty free license to use, amend, reproduce and showcase your Logos.
- Customers acknowledge that by buying Logos from us, they gain the intellectual property rights of those Logos.
- In case of any abuse of copyrights, you agree that you will report property violations to us and concerned authorities.
- Designers must give up intellectual property rights after the sale of their work(s) on our site.
Refunds
TechwaveAi ensures 100% customer satisfaction with our unlimited free Revision Policy which enables you to improve on your initial design brief free of charge through your account area.
In case of any duplicate charge due to processing error, failing to fulfill any of your special designing requirements, or not able to complete your design order as per the delivery policy, your complete design order amount will be refunded. In case of any dissatisfaction with any design services provided by TechwaveAi, you can submit a refund request within five days of your initial design completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial design delivery. For any Special / Combo packages, a refund will be applicable the same as it is on the single packages.
Your refund would be processed as per the chart below:
- If a request for a refund is made before the Initial concept delivery, you would be eligible for a Full Refund (less 10% service & processing fee).
- If a request for a refund is made within 48 hours, you would be eligible for a 66% refund (less 10% service & processing fee).
- If a request for a refund is made between 48- 120 hours of the initial design delivery, you would be eligible a 33% refund (less 10% service & processing fee).
- No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concerns.
- Please be advised that in case of no response, feedback or correspondence from the client/customer (excluding any emergency, demise or intimation) for 14 days, the associated project would be halted outright and the files would be retained in the archive folder. In order to re-commence the process, the client/ customer is liable to pay the re-registration of $300.
All refund requests should be communicated to the support department. TechwaveAi, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case-to-case basis. How to claim your refund To assure your refund request is approved, please make sure you meet the following requirements:
Claim your refund specifying your concern by contacting us via any of the following two modes:
- Click Live chat to start chat now.
- We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.
- After the refund, your design rights would be obtained by TechwaveAi and you would not be able to display any version of the design sent by the company. Let us also specify that:
- Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.
If you have any questions or concerns about our Refund Policy, please contact us by clicking here
General Payment Terms
- All the payments will be processed and dealt in the standard currency that is USD $.
- Users can convert the currency after their withdrawal.
- You (“Customers“, Designers”) agree to us that you are responsible for any taxation on your sale or purchase of Logos via the site. TechwaveAi is not responsible for collecting, remitting or paying your taxes.
Accounts on TechwaveAi
- You agree to us that you will provide truthful information about yourself and will maintain the accuracy of it.
- You are responsible for all the activities and editing of details in your account.
- You’re hereby agree to immediately notify TechwaveAi of any suspicious attempt to use your account.
- Designers may not have or make more than one account.
- Detection of any unauthorized and illegal activity will result in banning of your account.
- You agree that TechwaveAi can ban account on detection of any type of scam, spam or illegal activity. After banning, you’ll not be able to access your account.
- However, you can request a reconsideration. Our team will review and decide whether to approve it or not.
Usage Policy
- You agree that you’ll not breach any third party right including trademark, copyright, privacy right, or any other proprietary right which is unlawful, harassing, defamatory and harmful.
- You comply with applicable privacy laws and data protection laws.
- You agree to not use site for
- Uploading malicious computer viruses or any software that is intended to damage site data or system.
- Forcefully creating burdens on servers.
- Gaining unauthorized access to the site data, servers, systems or services.
- Integrating automated agents, programs or scripts to create multiple accounts or to generate automated requests, searches, queries or to scrape, mine database from services.
- Displaying or mirroring the site.
Disclaimers
- All the designs being sold on our site are original and unique.
- The designs are not exclusively sold to you. If you want an exclusive design, additional charges will apply.
- There is no copyrighted material, content, or design published on our site.
- If you believe your content, design, or any copyrighted material is being copied on our site, you can contact us at info@techwaveai.net or use the contact form to get in touch with us.
Certain Restrictions
- The usage rights that are granted to you after agreeing to our terms and conditions have some certain following restrictions.
- You must not sell, rent, misuse, customize or exploit the site or services.
- You must not recompile or reverse engineer the site or services.
- You must access the code or services in order to create or promote a duplicate product or competitive service.
- Any future updates to the site or services are subjected to these terms.
- TechwaveAi reserves all the rights to edit, disable or discontinue the site any time.
Feedback
- You agree that by providing us the feedback, you grant us right to use your feedback in any manner, we find appropriate.
- You agree that you’ll not provide any confidential and proprietary feedback. Read our Privacy policy to know more about our policies.
Changes to these terms and conditions
- Any changes in this agreement is subjected to the random revision and if we make any important changes or add new points, we may notify you via email or posting the notice on our site.
- You’re responsible for providing us the legit email address of yours.
- The continuous use of our site and services after the changes will bound you to agree to our terms and conditions.
Entire Agreement
- This Agreement represents the entire agreement of using our site and services between you and us.
- Any failure of us in fulfilling or exercise or enforce any right or point of this agreement shall not be taken as non-important right or point.
- The titles of this agreement are only for user convenience and not have any legal standing.
- In case of invalidation of any provision or point of this agreement, the other provisions or points will not be impaired.
- This agreement, your rights and responsibilities should not be set, sublet, delegated or transferred by you without the written permission of TechwaveAi. Any attempt of it will be cancelled out.
Copyright/Trademark Declaration
- Copyright © 2016, TechwaveAi. All rights reserved.
- All the trademarks, logos and services described or displayed on the site is our property or the property of third parties.
- All these trademarks, logos and services should not be used without our written consent or consent of third party that owns them.
Email & Mobile Phone Policy
This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to TechwaveAi.
Consent and Usage
By providing your email address and/or mobile phone number, you consent to receive communication from TechwaveAi. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.
Carrier Charges Disclosure
Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
Stop & Unsubscribe
If you wish to stop receiving emails or mobile communications, you can:
- For emails, click the “unsubscribe” link located at the bottom of any email you receive from us.
- For mobile communications, reply “STOP” or “Unsub” “Unsubcribe” to any SMS message you receive from us. The SMS will will be stopped right away.
Frequency of Communication
Security of Information
Changes to Policy
Contact Information
Still having confusion? Read our F.A.Q.s section. You can contact us by calling 646-583-3214 or emailing us at info@techwaveai.net. You can also use live chat or the contact form to get in touch with us.